Privacy Policy

Last Revised:2012 Privacy Policy


Coca-Cola Central East & West Africa Limited of P.O. Box 30134-00100, Coca-Cola Plaza, Upper Hill, Nairobi, Kenya ("CCEWA") respects the privacy of every individual who visits this website (the "Site"). This Privacy Policy outlines the information CCEWA may collect on the Site and how we may use that information. This policy (together with our Terms and Conditions and any other document referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed . Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We May Collect From You

We may collect and process the following data about you: - If you contact us, we may keep a record of that correspondence. - Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

Personal Data

CCEWA will not collect any personally-identifiable information about you (e.g., your name, address, date of birth, telephone number or email address ("personal data") through our websites unless you have provided it to us voluntarily. If you do not want your personal data collected, please do not submit it to us. CCEWA will only collect and use your personal data in strict compliance with applicable data protection laws. When you do provide us with personal data, CCEWA may use that information in the following ways, unless stated otherwise: - We may store and process that information to better understand your needs and how we can improve our products and services. - We (or a third party on our behalf) may use that information to contact you. - And/or we may provide other third parties with summary - but not individual - information about visitors to or users of our sites. - We do not now and do not intend to sell, rent or market personal data about you to third parties. - Utilizing the Facebook Connect and log in buttons on the Site to either register or log in will share data using Facebook API. Facebook operates its own set of terms and conditions and privacy policy which are separate to the ones presented on the Site. On posting a comment on the Site via Facebook Connect, your friends will be able to see this message on your Facebook profile. Some personal data may be hosted in the USA where we implement safeguards as are required by American law which CCEWA and its affiliates abide by.

Information Collected Automatically

In some cases, we may automatically (i.e. not via registration) collect technical information when you connect to the Site that is not personally-identifiable. Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using and the domain name of the website from which you linked to the Site.
Info Placed Automatically on Your Personal Computer - Cookies
When you view the Site, we may store some information on your computer. This information will be in the form of a "Cookie" or similar file and can help us in many ways. For example, Cookies allow us to tailor a website to better match your interests and preferences. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions.
Other Important Notes regarding Our Privacy Practices
a) Special Note for Parents. CCEWA takes seriously its obligations under the relevant statutes concerning the collection of Personal Identifiable Information from individuals under the age of thirteen (13). The Site is not directed at children, and we request that children under the age of 13 not provide Personal Identifiable Information through the Site.
b) Security. We have security measures and tools in place to help protect against the loss, misuse, and alteration of the information under our control. Any time you provide us with your credit card number, that credit card number is transmitted to us by your browser in an encrypted format using industry-standard, SSL (secure socket layer) encryption. No method of transmitting or storing data is completely secure. As a result, although we strive to protect your Personal Information, we cannot guarantee the security of any information you transmit to us through or in connection with the Site. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with "Contact Us," below (note that physical mail notification will delay the time it takes for us to respond to the problem).
c) Other Third Party Sites. The Site may contain links to third party web sites. These linked sites (including the web sites of Affiliated Entities) are not under CCEWA's control and we are not responsible for the privacy practices or the contents of any such linked site, or any link contained in any linked site. We provide such links only as a convenience, and the inclusion of a link on the Site does not imply endorsement of the linked site by CCEWA. If you provide Payment Information or other Personal Information through any such third party web site, your transaction will occur on such third party's web site (not the Site) and the Personal Information you provide will be collected by, and controlled by the privacy policy of that third party. It is important that you familiarize yourself with the privacy policies and practices of any such third parties.
d) Assignment. We reserve the right to transfer any and all information that we collect from users of the Site to a third party in the event of any merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of CCEWA's or The Coca-Cola Company's assets or stock (including without limitation in connection with any bankruptcy or similar proceedings).

Access to personal information

Users of the Site may request details of their personal information by sending a signed written request together with a copy of their passport or national identity card to:
Address: Senior Operations Counsel, Coca-Cola Central East and West Africa Limited, Coca-Cola Plaza, Junction of Mara & Kilimanjaro Roads, Upper Hill, Nairobi, Kenya.
Customers may contact CCEWA in relation to any queries they might have on this Privacy Policy on the number: +254 20 3253260